The Heating and Cooling Company ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for HVAC services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and service address when you submit a service request form.
• Usage Data: Browser type, pages visited, time spent on our site, and referring URLs — collected automatically via cookies and analytics tools.
• Communications: Records of any correspondence you send us via phone, email, or web form.

2. How We Use Your Information

We use the information we collect to:

• Schedule and provide HVAC services
• Contact you about your service request or appointment
• Send follow-up communications related to your service
• Improve our website and customer experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business — such as our scheduling software or CRM platform — provided they agree to keep this information confidential. We may also disclose your information if required by law.

4. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

7. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information. We will respond to all requests within a reasonable time.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: